Information We Collect and How It's Used
Information You Voluntarily Submit: We may collect personal information such as your name or email address when you voluntarily submit it to the Website. This can happen when you leave a comment, subscribe to a newsletter, or submit a contact form. We may also ask you to create a user profile, which could include a username. Your password will be securely stored and not visible in our records.
Information We Collect from Others: We may receive information about you from other sources. For instance, if you use third-party software through our site, they may share information with us for service fulfillment.
Automatically-Collected Information: When you access our Website, certain information is automatically collected, including your IP address, operating system type, browser type, referring website, viewed pages, and access timestamps. We may also track actions you take on the Website, such as clicking on links.
How Your Information May Be Used
We may use the collected information for the following purposes:
Operating and maintaining the Website.
Creating your account, identifying you as a user, and customizing the Website for your account.
Sending you promotional information, such as newsletters, with options to opt-out.
Sending administrative communications, including confirmation emails, technical notices, policy updates, or security alerts.
Responding to your comments or inquiries.
Providing user support.
Tracking and measuring advertising on the Website.
Processing payment for purchases made through the Website.
Protecting, investigating, and deterring unauthorized or illegal activity.
Third-Party Use of Personal Information
We will only share your information with third parties when you explicitly authorize us to do so. Additionally, some aspects of the Website are serviced by third-party providers, and their use of your personal information is governed by their respective privacy policies. Presently, we use the following third-party service providers:
Google Analytics: Tracks Website usage and provides information such as referring websites and user actions. Google Analytics may collect your IP address but no other personal information.
Kartra – this service is used to serve our ecommerce platform. At no time is your banking information passed to the Website. We receive only information used for order fulfillment. Kartra is also used to schedule appointments and may collect your contact information.
At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time in the Website’s sole discretion.
Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent. However, we may disclose or transfer personal information collected through the Website to third parties in the event of a business acquisition, merger, consolidation, or bankruptcy proceeding.
We may use anonymous data, which does not identify you alone or when combined with data from other parties, for various purposes, including marketing and advertising. Examples of such data may include analytics or information collected from cookies.
Publicly Visible Information
Certain information, if you create a user profile on the Website or leave a comment, may be publicly visible.
We may use third-party advertising companies that employ cookies to serve content and ads when you visit the Website. No personally identifiable information is shared with these ad providers. Additionally, we may engage in remarketing efforts with third-party companies, utilizing cookies to market the Website based on past visits.
Sponsored Content Tracking Pixels
Sponsored campaigns may involve tracking pixels (web beacons) to collect data on usage and audience. This data is used by sponsoring companies to measure campaign results. No personally identifiable information collected by the Website is used in conjunction with these tracking pixels.
Affiliate Program Participation
We may participate in affiliate marketing by embedding tracking links on the Website. Clicking on these links may result in cookies being placed on your browser to track sales for commission purposes.
Subscribing to our newsletter may involve tracking pixels embedded in emails. These pixels allow us to analyze the success of online marketing campaigns, such as open rates and clicked links. Your behavior will not be shared with third parties.
Rights Related to Your Personal Information
You have the following rights regarding your personal information:
Opt-out: You can unsubscribe from our email communications by following the provided unsubscribe links at the bottom of each email.
Access: You can request access to your personal information by contacting us at Alexandra@cognoscoahing.com
Amend: To update or amend your personal information, please contact us at Alexandra@cognoscoahing.com
Forget: In certain situations, you can request the erasure or removal of your personal data.
Please note that we may need to retain certain information for recordkeeping purposes or when required by law.
Sensitive Personal Information
Our Website does not knowingly collect personally identifiable information from children under the age of 16. If you believe that we have such information in our database, please contact us immediately.